Policy
Returns Policy
We want you to love your wall. If a product isn't right, here's how returns work for peel-and-stick décor.
Last updated: 21 July 2026
Important: because our products are self-adhesive and cut to fit, already-cut or opened peel-and-stick items cannot be returned for hygiene and re-sale reasons. Please measure carefully and test a small patch before applying.
Returns window
- You may request a return within 30 days of delivery.
- Wallwrap Club members have an extended 60-day returns window.
Condition required
Returned items must be unused, unopened and in their original packaging, with any seals intact. Rolls and panel packs must not have been unrolled, cut, trimmed or applied.
Non-returnable items
- Opened, unrolled, cut or applied peel-and-stick panels, wallpaper, film, decals or trim.
- Wall Studio quarterly physical panels that have already shipped.
- Items damaged by attempted application against our guidance.
How to return
Email support@saltiredrywaall.shopwith your order number and the items you'd like to return. We'll confirm eligibility and send return instructions. Return shipping is the customer's responsibility unless the item is faulty or incorrect. Once we receive and inspect the return, we process any refund per our Refund Policy.
Faulty, damaged or wrong items
If your order arrives faulty, damaged or incorrect, contact us within 14 days with photos. We'll arrange a free replacement or full refund of the affected items, including any return postage, in line with your consumer rights.
Contact us
SALTIRE DRYWALL CONTRACTS LTD
8 Birch Place, Bridge of Earn, Scotland, PH2 9FH, United Kingdom
Email: support@saltiredrywaall.shop
Phone: +44 7395866225
See also our Privacy Policy, Terms, Refund Policy, Returns Policy, Shipping Policy, Cookie Policy and Acceptable Use.